Privacy Statement

Privacy Policy

We understand that confidentiality of information is important to website visitors and users of Doc.It products and services. . We recognize that many visitors and users of this website are concerned about the information they provide to us, and how we treat that information. This Privacy Statement, which may be updated from time to time, has been developed to answer questions regarding the privacy of our visitors and users in their interactions with Doc.It. It describes your choices regarding the use, access, and correction of your personal information.

This Privacy Policy applies to information that we collect about you when you use:

  • Our website at

Our mobile application, Doc.It Go. Your use of this website indicates to us that you have read and accept our privacy practices, as outlined in this Privacy Statement. If you have any questions or concerns regarding this Privacy Statement, please contact [email protected].

What Information About You Do We Collect?

When you visit our website you may provide us with two types of information: (1) personally identifiable information that you knowingly choose to disclose, which is collected on an individual basis, and (2) general user information that does not contain personally identifiable information, which is collected on an aggregate basis as you browse the website. In some cases, if you choose not to provide us with requested information, you may not be able to access all of our website’s content or services.

  • Personally Identifiable Information You Choose to Provide.
    We may ask for certain personal information from you for the purpose of providing to you content and/or services that you request. For example, if you indicate an interest in receiving more information, you are asked to submit your name and email address, which we retain on file, enabling us to send you information you requested. If you indicate on our Contact form you are a member of the press, we may also send you information regarding our business. We may retain a record of users who have contacted us in order to respond properly to questions or concerns and for purposes of future communications.
  • Non-Personally Identifiable Information We Collect.
    Cookies/ Web server logs: Similar to other commercial website, our website utilizes standard technology called “cookies” and web server logs to collect information about how our website is used. Cookies are a feature of web browser software that allows web servers to recognize the computer used to access the website. Cookies are small pieces of data that are stored by a user’s web browser on the user’s hard drive. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, and may include web sites visited prior to and when leaving our website. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

You have an opportunity to consent to cookies by responding to an alert on the Doc.It website. You can disable cookies on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our website will not operate correctly if you disable cookies. You should consult with your browser’s provider/manufacturer if you have any questions regarding disabling cookies.

Third Party Services: We may use services hosted by third parties, such as Google Analytics, to assist in providing our services and to help us understand how use our websites is used. These services may collect information sent by a browser as part of a web page request, including IP addresses or cookies. If these third party services collect information, they do so anonymously and in the aggregate to provide information helpful to us such as website trends, without identifying individual visitors. Please see “Cookies” in the section above for information on how you can control the use of cookies on your computer.

How Do We Use the Information We Collect?

We use your personally identifiable information to provide you with the information or content that you have requested, and, in some cases, to contact you about our programs, products, features or services. If you no longer wish to receive press releases or any other type of information from us, you may send us an email through our “Contact Us” link or follow the “unsubscribe” link provided in the e-mail that you receive.

We use non-identifying information collected on our website in the aggregate to better understand your use of the website and to enhance your enjoyment and experience. For example, we may use the information to improve the design and content of our website or to analyze the programs and services that we offer.

We may employ other companies and individuals to perform functions on our behalf. Our employees, agents and contractors who have access to personally identifiable information are required to protect the information in a manner that is consistent with this privacy statement.

We may provide access to your personally identifiable information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our website, to limit our legal liability and protect our rights, or to protect the rights and safety of visitors to this Web Site or the public. In those instances, the information is provided only for that limited purpose.

We will not share your personally identifiable information in ways unrelated to those described above without providing you with an opportunity to opt out of such use or otherwise prohibit such unrelated uses.

How to Modify or Delete Your Information or Choices

If you visit our website and volunteer personally identifiable information, you may modify, update or delete such information by clicking on the “Contact Us” link and sending us an email. You should be aware, however, that it is not always possible to completely remove or modify information in our databases.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Doc.It is committed to correcting, amending or deleting your Personal Data at your request.  To request change or deletion of your Personal Data held by Doc.It, contact us by email at [email protected]

Please note that we may ask you to verify your identity before responding to such requests.

In addition, please be aware that your ability to opt out from receiving marketing and promotional materials does not change our right to contact you regarding your use of our website.

Privacy Protections for Children Using the Internet

Protecting children’s privacy is important to us. For that reason, we do not collect or maintain information on our website from those we actually know are under the age of 13, nor is any part of our website targeted to attract anyone under 13 years of age. We request that all visitors to our website who are under 13 years of age not disclose or provide any personally identifiable information. If we discover that a child under 13 years of age has provided us with personally identifiable information, we will delete that child’s personally identifiable information from our records.

Data Security

We take reasonable steps to maintain the security of the personally identifiable information that we collect, including limiting the number of people who have physical access to our database servers, as well as installing electronic security systems that guard against unauthorized access. However, no data transmission over the internet can be guaranteed to be completely secure. Accordingly, we cannot ensure or warrant the security of any information that you transmit to us, so you do so at your own risk.

 Retention and Deletion

We may retain your information for as long as your account is active, as needed to provide services, comply with our legal obligations, resolve disputes or enforce our agreements.

Consent to Transfer

This website is operated in North America. By using our website, participating in any of our services and/or providing us with your information, you consent to this transfer of information between the U.S. and Canada.

Doc.It is a global corporation with operations in Canada, USA and the United Kingdom. Please note that personal information may be transferred, accessed and stored in the United States, Canada, or UK. By providing your personal information you consent to Doc.It transferring your personal information to its global offices.


This website contains links to third party sites. Please be aware that Doc.It Inc. is not responsible for the privacy practices of any third party sites. We encourage our users to read the privacy statement of every website that collects personally identifiable information. This Privacy Statement applies solely to information collected by this website.

 Changes to this Policy

Doc.It may change this Privacy Policy from time to time. Any changes will be posted to the website at, and we encourage you to review the Privacy Policy periodically. If we make any material changes, we will notify you by email at the address you have provided, or by a notice posted on the website prior to the effective date of the change.

Contact Us

For additional information about Doc.It, our website or this Privacy Policy, please feel free to contact us:

Email: [email protected]

Doc.It Global Headquarters

1425 Cormorant Drive, Suite 201
Ancaster ON L9G 4V5


Revision Date

This Privacy Statement was last revised in November, 2018. .